: Discontinuation of WHOIS-based Certificate Approval
It is no longer possible to approve certificates by receiving an email to an email address listed in a WHOIS record. You may request a temporary exception from this change until June 15, 2025 by contacting support. Accounts with an active certificate that was approved using a WHOIS email address have been granted this exception automatically. However, after June 15, 2025, a different method must be used to approve certificates.
Why this change is happening: security research uncovered flaws in the use of WHOIS for certificate validation. In response, the CA/Browser Forum voted to sunset the use of WHOIS email addresses.